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Individual & Group Coverage: (800) 400-PCHP
Medicare Advantage: (877) 210-1719

Privacy Statement

Your privacy is important to Piedmont Community Health Plan.  These privacy statements provide information about the personal information that Piedmont Community Health Plan collects, and the ways in which Piedmont Community Health Plan uses that personal information.

NOTICE OF PRIVACY PRACTICES FOR PROTECTED HEALTH INFORMATION - CLICK HERE .  

INFORMATION ON MEMBER RIGHTS AND RESPONSIBILITIES CLICK HERE

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Website Personal information collection:

Piedmont Community Health Plan may collect and use the following kinds of personal information:

  • information about your use of this website;
  • information that you provide using for the purpose of registering with the website;
  • information about transactions carried out over this website;
  • information that you provide for the purpose of subscribing to the website services.

Using personal information

Piedmont Community Health Plan may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • supply to you services that you register for;
  • send you marketing communications.

Where Piedmont Community Health Plan discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Piedmont Community Health Plan may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

  • Piedmont Community Health Plan will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    Piedmont Community Health Plan will store all the personal information you provide on its secure servers.
  • Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Updating this statement

Piedmont Community Health Plan may update this privacy policy by posting a new version on this website.  You should check this page occasionally to ensure you are familiar with any changes. 

Other websites

This website contains links to other websites. Piedmont Community Health Plan is not responsible for the privacy policies or practices of any third party.

Contact Piedmont Community Health Plan

If you have any questions about this privacy policy or Piedmont Community Health Plan’s treatment of your personal information, please write to:

  • by This email address is being protected from spambots. You need JavaScript enabled to view it. or
  • by post to Webmaster, c/o Piedmont Community Health Plan, 2316 Atherholt Rd., Lynchburg, VA, 24501.