Marketplace Premium Payment 1-888-518-7597
Individual & Group Coverage: (800) 400-PCHP
TTY: 711

Member Portals

Piedmont is committed to making it easier for you to access important health plan information and helpful tools – anytime, anywhere.

That’s why we have launched three tailored member portals.

Choose the link below that’s right for your plan type and the service you need, and register now. If you have any questions, please contact the Piedmont member support team at the phone number shown below.

Note: If you were a Piedmont Medicare Advantage member, you may continue to access the PCHP Information Center. CLICK HERE. All other members must use one of the new portals below.

Portal 1

Visit The

Piedmont Employer Plan Connection

Available to members who have a Piedmont health plan through their employer

  • Review claim status
  • View and print ID cards
  • Access the cost comparison tool

Portal 2

Visit The

Piedmont Exchange Plan Connection

Available to members who have a Piedmont health plan through the Exchange (healthcare.gov marketplace, also known as Obamacare)

  • Review claim status
  • View and print ID cards
  • Access the cost comparison tool

Note: Your Portal 2 login information (username & password) only applies to Portal 2. You will need to establish a second set of login information if you also use Portal 3.

Portal 3

Visit The

Piedmont Exchange Plan Coverage and Payment Manager

Available to members who have a Piedmont health plan through the Exchange (healthcare.gov marketplace, also known as Obamacare)

  • Pay your invoice
  • Set up auto pay, make payments and change payment options. For directions on how to set up auto pay, CLICK HERE.
  • View invoices, payment history and account notices
  • Select paperless invoicing
  • Report coverage changes (such as changes in income, employment status or dependents)*

*some changes may require an updated application

Note: Your Portal 3 login information (username & password) only applies to Portal 3. You will need to establish a second set of login information if you also use Portal 2.