Effective 1/1/25, Piedmont Community Health Plan (Piedmont) concluded offering health insurance coverage.
This change affects all areas of business including provider contracting and credentialing. This includes Directly Credentialed and Delegated providers, such as adding any new providers to your already existing contract, as they can no longer be credentialed.
The timely submission of claims remains at 365 days; however, we encourage you to submit your claims as promptly as possible. All authorization rules will remain applicable.
If you require additional assistance regarding claims, please reach out to us at:
Phone: 800-420-4247 or 434-947-4463
Email: customer.service@pchp.net
Our representatives are available Monday through Friday, from 8:30 am to 5:00 pm EST, to address your questions and provide assistance.