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Customer Service: (877) 210-1719
TTY users should call 7-1-1

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24-Hour Nurse Phone Line

Image about when you should call the nurse advice line. You can call and speak with a registered nurse whenever you need assistance. The nurse will provide answers and off treatment options and advice based on your individual symptoms, including: Sudden rash, fever & body aches, severe headache, twisted ankle, stomach pain. Call 1-844-447-8470. For medical emergencies, call 9-1-1


 Piedmont Medicare Advantage is a PPO plan with a Medicare contract. Enrollment in Piedmont Medicare Advantage depends on contract approval. Out-of-network/non-contracted providers are under no obligation to treat Piedmont Medicare Advantage members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

H1659_Web2018 Approved 10112017
Updated 10/16/2017