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Customer Service: (877) 210-1719
TTY users should call 711

Find A 2019 Medicare Advantage Plan Right For You: Enter your ZIP code to see if you are a part of our coverage area. Start Here

For 2020 Piedmont Plans Through UnitedHealthcare  Click Here

To enroll or make a plan change for 2020, please call 434-947-3671 or toll-free 877-210-1719. TTY users should call 711

Hours of operations are 8:00 a.m. to 8:00 p.m., seven days a week from October 1 through March 31. From April 1 through September 30, hours are 8:00 a.m. to 8:00 p.m.

Medicare Links


Medicare is the Federal health insurance program for people 65 years of age or older, some people under age 65 with disabilities, and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or kidney transplant).

The Federal agency in charge of Medicare is the Centers for Medicare & Medicaid Services (CMS). This agency contracts with Medicare Advantage organizations including us.

To see what information Medicare can provide you, simply call Medicare at 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Or visit the official government Web site for Medicare, www.medicare.gov . It provides up-to-date information about:

  • Medicare and current Medicare issues
  • Eligibility and enrollment, including the option to enroll in our plan
  • Hospitals, nursing homes, physicians, home health agencies, and dialysis facilities

To submit a complaint with Medicare, visit www.medicare.gov/MedicareComplaintForm/home.aspx

Medicare beneficiaries may also enroll in Piedmont Medicare Advantage through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov

Piedmont Medicare Advantage is a PPO plan with a Medicare contract. Enrollment in Piedmont Medicare Advantage depends on contract approval. Out-of-network/non-contracted providers are under no obligation to treat Piedmont Medicare Advantage members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. 


Updated 10/01/2018